Contact Ealing Wine Cellars

Fill up the contact form below to get in touch with us. Something you want to tell us about? A new winemaker to suggest? Your favourite wine or simply saying Hi - we would love to hear from you!

Contact & Shop Information

Do you have a physical shop I can visit?

No, Ealing Wine Cellars operates exclusively online. All orders are placed through our website, and we deliver straight to your door.

How can I contact you?

You can reach us using the contact form on this page or by email. We aim to reply within 24 hours on business days.

Do you offer local delivery?

Yes, we deliver across Ealing and surrounding areas, as well as nationwide depending on the order. Delivery options and charges will appear at checkout.

Can I collect my order in person?

At the moment, we do not offer a collection service. All orders are delivered.

Can I ask for wine recommendations before ordering?

Absolutely. If you’re looking for help choosing a bottle or need advice for a gift or event, send us a message and we’ll reply with personalised suggestions.

Do you accept special wine requests?

Yes. If there’s a particular bottle, vintage or producer you’re trying to find, contact us and we’ll check availability through our suppliers.

How quickly do you respond to enquiries?

We usually respond within 24 hours. If your enquiry is urgent, please mention this in your message.

Can businesses or event planners contact you for bulk orders?

Yes. We welcome trade, corporate and event enquiries. Just get in touch via the form and we’ll assist with pricing and availability.

Do you offer digital gift cards?

Yes. Gift cards can be purchased online and emailed directly to the recipient.

Can I change or update my order after placing it?

If you need to make a change, contact us as soon as possible. If your order hasn’t been dispatched yet, we’ll do our best to help.